TERMS AND CONDITIONS OF USE

Last updated: May 17, 2026 Version: 2.0

1. INTRODUCTION AND CONTRACTUAL RELATIONSHIP

Welcome to Sentilis (the “Platform” or “Sentilis”). These Terms and Conditions (the “Terms”) form a binding agreement between Sentilis Platform, a company incorporated under the laws of the United Mexican States, with registered office in Guadalajara, Jalisco, Mexico (“we”, “us”, “our” or the “Operator”), and you (the “User”, “Creator” or “Subscriber”).

By registering, accessing or using our services, you confirm that: (i) you have read, understood and agree to be bound by these Terms; (ii) you have legal capacity to enter into this agreement; and (iii) you are at least 18 years old or have reached the age of majority in your jurisdiction of residence.

Consumer notice. If you use the Platform as an end consumer, you retain the mandatory rights granted to you by the consumer-protection rules of your habitual residence, which prevail over any incompatible provision of these Terms.

2. DEFINITIONS

• “Creator Content”: Any work, Markdown file, metadata, image, audio or material published by a Creator through the Bio, Press, Market or Prime pillars.
• “Service Pillars”: (i) Bio (identity), (ii) Press (publishing), (iii) Market (digital commerce) and (iv) Prime (community access and recurring subscriptions).
• “Free Plan” / “Pro Plan”: The subscription plans described on the pricing page.
• “Transaction”: Any sale, subscription or payment made by a Subscriber to a Creator through Market or Prime.
• “Available Balance”: The net amounts credited to a Creator after deducting Platform fees, processing fees, withheld taxes, refunds and chargebacks.

3. NATURE OF THE SERVICE

3.1. Technology Intermediation. The Platform provides local-first infrastructure so that Creators can publish, distribute and monetize Content built on Markdown files that primarily live on their own devices. Sentilis is not a publisher, producer, agency or employer of Creators.

3.2. Direct Creator–Subscriber Relationship. Unless expressly stated otherwise, every Transaction takes place directly between the Creator (seller) and the Subscriber (buyer). Sentilis acts solely as a limited commercial agent and technical service provider for payment processing, digital delivery and access administration.

3.3. No Outcome Guarantee. We do not guarantee sales volume, audience size, ranking or revenue. Numerical examples in these Terms or on the Platform are illustrative only.

4. ACCOUNT, REGISTRATION AND SECURITY

4.1. Truthful Registration. You agree to provide truthful, complete and up-to-date information, and to keep it that way for as long as the account exists.

4.2. Credential Security. You are solely responsible for the confidentiality of your credentials and for all activity under your account. Notify [email protected] immediately of any unauthorized use.

4.3. Single Account. The Platform supports multi-language profiles on a single account. Operating multiple accounts to circumvent plan limits, sanctions or chargebacks is prohibited.

4.4. Minors. The service is not directed to anyone under 18. If we detect an account operated by a minor without verifiable parental consent, we may suspend it.

5. PLANS, PRICING AND USAGE LIMITS

5.1. Free Plan. Free access within the limits published on the pricing page. Market commission: 8% per Transaction.

5.2. Pro Plan. Paid subscription at the published price (currently USD $12 / month), with the expanded limits published. Market commission: 5% per Transaction.

5.3. Auto-Renewal. The Pro Plan automatically renews at the end of each cycle on the registered payment method until you cancel from your dashboard.

5.4. Price Changes. We may change the Pro Plan price with at least 30 days’ notice prior to renewal. If you do not accept the new price, you may cancel before renewal without penalty.

5.5. Overage (Pay-as-you-go). If you exceed the limits included with the Pro Plan (for example, email sends above quota), the overage rates published on the pricing page apply. We will notify you before applying material overage charges.

5.6. No Refunds for Unused Plan Time. Except where mandatory law requires otherwise, subscription payments are non-refundable for unused periods.

6. CREATOR TERMS (MONETIZATION AND PAYMENTS)

6.1. Fees and Commissions

Registration is free; we only charge a Market commission when you generate revenue.

• (a) Platform Fee (Sentilis): 8% (Free) or 5% (Pro) of the gross value of each Transaction.
• (b) Processing Fees: Payment gateways (Stripe, PayPal, MercadoPago or others) charge their own fees, typically around 2.9% + USD $0.30 per transaction depending on processor, method and region. These are independent of Sentilis.
• (c) Indirect Taxes. Where applicable law requires, Sentilis or the processor may collect and remit VAT or other indirect taxes.
• (d) Fund Disbursement. Payouts to Creators are issued on the 5th day of each month on an Available Balance equal to or greater than USD $100. Lower balances roll over to the next period. We may withhold funds for reasonable compliance reasons (fraud, KYC, disputes) for the period strictly necessary.

Illustrative example (Free Plan):

6.2. Tax Regime

A) Creators tax-resident in Mexico. In accordance with the Income Tax Law (LISR), the VAT Law and the rules applicable to Digital Platforms (including the current Miscellaneous Tax Resolution):

• You must provide a valid RFC and Tax Status Certificate.
• With valid RFC: we will withhold income tax (ISR) and VAT at the rates applicable to your regime and issue the corresponding withholding tax receipt (CFDI) when appropriate.
• Without valid RFC: we are required to withhold 20% ISR and 16% VAT (36% total) on your gross income.

B) Creators non-resident in Mexico.

• You declare under oath that you are tax-resident outside Mexico.
• We will not withhold Mexican ISR/VAT on your earnings, unless a later legal obligation requires it.
• You are solely responsible for declaring and paying any taxes applicable in your jurisdiction.
• We will issue an international payout receipt (Invoice) that does not constitute a Mexican tax document.

C) Tax changes. If regulations change and require us to withhold or report differently, we will do so and notify you through the dashboard, without need to amend these Terms in advance.

6.3. Chargebacks

If a Subscriber disputes a charge, the Creator is responsible for the disputed amount plus any applicable bank fees. You authorize us to deduct it from your Available Balance or, failing that, to charge it directly. If the dispute is resolved in your favor, the amount will be re-credited.

6.4. Audience Ownership

The relationship with your audience is yours. You can export the email list of your Subscribers as .CSV from your dashboard at any time, subject to applicable data-protection laws (respecting unsubscribes and marketing consents).

6.5. KYC and Anti-Money Laundering

To enable Creator payouts we may request identity verification (KYC) and/or source-of-funds documentation, in accordance with applicable anti-money-laundering (AML) obligations and our processors’ requirements.

7. SUBSCRIBER TERMS AND INTERNATIONAL PAYMENTS

7.1. Currency and Exchange Rate. Prices may be shown in local currency for information purposes, but Transactions are settled in United States Dollars (USD) unless expressly stated. Your bank will apply the prevailing exchange rate and may charge international fees for which Sentilis is not responsible.

7.2. Refund Policy and Right of Withdrawal.

• (a) Due to the immediate digital nature of the service, purchases are final and non-refundable, except for verified technical failure or a voluntary refund by the Creator.
• (b) For users with a right of withdrawal (EU, UK and other applicable jurisdictions): by starting the download, access or viewing of digital content you expressly consent to immediate execution of the service and waive the cooling-off period to the extent permitted by law.

7.3. Recurring Subscriptions (Prime). When you take out a recurring subscription, you authorize automatic charges on your payment method until you cancel from your dashboard or the processor’s portal.

8. INTELLECTUAL PROPERTY

8.1. Creator Rights. You retain 100% of the intellectual property in your Creator Content. You grant Sentilis a worldwide, non-exclusive, royalty-free license, sublicensable only to our technical sub-processors and limited to the purpose of the Service, to host, copy, transmit, technically transform (compile, transcode, generate thumbnails) and display such Content within the Platform. The license terminates when you delete the Content, except for reasonable backups and legal retention obligations.

8.2. Sentilis Marks. The Platform’s marks, logos, code and design are property of Sentilis. These Terms grant you no license over them, except for the use strictly necessary to identify the Platform.

8.3. DMCA / Notice and Takedown. If you believe Content infringes your copyright, send to [email protected] a notice including: (i) identification of the protected work, (ii) URL of the allegedly infringing content, (iii) your contact details, (iv) good-faith statement under penalty of perjury, and (v) physical or electronic signature. We process counter-notices under the same procedure. Repeat infringers will be terminated.

8.4. AI-Generated Content. You must clearly and visibly label Content substantially generated by Artificial Intelligence. Non-compliance may lead to suspension.

9. CONDUCT AND RESTRICTIONS

You may not use the Platform for:

• Child sexual abuse material (CSAM), child exploitation or human trafficking.
• Extreme graphic violence, apology of terrorism or incitement to violence.
• Hate speech directed at persons or groups based on race, ethnicity, religion, gender, sexual orientation, gender identity or disability.
• Illegal activity, fraud, phishing, malware or money laundering.
• Infringement of third-party rights (intellectual property, privacy, image).
• Mass spam, unauthorized scraping or circumvention of technical limits.
• Sexually explicit content without the age-verification and consent checks required by applicable law.
• Unlabeled AI-generated content that attempts to pass as human or as an original work.

10. SUSPENSION AND TERMINATION

10.1. By the User. You may close your account at any time from the dashboard. Available Balances above the minimum will be disbursed in the next cycle, subject to verification.

10.2. By Sentilis. We may suspend or terminate your account, in whole or in part, with or without prior notice if: (i) you breach these Terms; (ii) we detect fraud, abuse or material risk; (iii) a competent authority so requires; or (iv) we discontinue the service.

10.3. Effects. Upon termination: (a) your local Markdown files remain yours — they do not depend on our continued operation; (b) we will delete your personal data within the periods described in the Privacy Notice; (c) any legitimate pending payments will be settled under the ordinary rules.

11. SERVICE, AVAILABILITY AND LOCAL-FIRST PHILOSOPHY

11.1. Local-First. The source of truth of your Content lives on your disk. Sentilis is the engine that compiles, publishes and distributes it. This reduces your dependence and lock-in risk.

11.2. Availability. The service is offered “as is” and “as available”. We may run maintenance windows. We do not commit to any SLA unless agreed in writing in a separate addendum.

11.3. Service Changes. We may add, modify or discontinue features. If we discontinue an essential feature of a paid plan, we will offer a pro-rata refund or credit.

12. WARRANTIES AND LIMITATION OF LIABILITY

12.1. No Implied Warranties. To the maximum extent permitted by law, we disclaim any implied warranty of merchantability, fitness for a particular purpose or non-infringement.

12.2. Liability Cap. To the maximum extent permitted by law, Sentilis’s aggregate liability to you for any claim arising out of or relating to the Terms will not exceed the greater of (a) the amounts actually paid by you to Sentilis in the twelve (12) months preceding the event, or (b) USD $100.

12.3. Excluded Damages. We will not be liable for indirect, incidental, consequential damages, lost profits, lost data, reputational harm or lost opportunity, even if advised of their possibility.

12.4. Nothing in this clause limits liabilities that cannot be excluded by law (willful misconduct, fraud, consumer harm, physical injury).

13. INDEMNIFICATION

You agree to indemnify and hold harmless Sentilis, its directors, employees, shareholders and providers from any claims, damages, losses and expenses (including reasonable attorneys’ fees) arising from: (i) your Creator Content; (ii) your use of the Service; (iii) your breach of these Terms; or (iv) your infringement of third-party rights or applicable law.

14. CHANGES TO THE TERMS

We may amend these Terms. We will publish the current version with its date and, for material changes, we will give at least 15 days’ notice by email or notice on the Platform. Continued use after the effective date constitutes acceptance. If you do not accept, you must stop using the service and may close your account.

15. DISPUTE RESOLUTION

15.1. Prior Negotiation. Before initiating any action, the parties will attempt to resolve the dispute in good faith via written communication to [email protected] for a minimum of 30 days.

15.2. Governing Law. These Terms are governed by the federal laws of the United Mexican States and, supplementarily, by the commercial laws of the State of Jalisco, without regard to conflict-of-laws rules.

15.3. Jurisdiction. The parties irrevocably submit to the jurisdiction of the competent courts of Guadalajara, Jalisco, Mexico, waiving any other forum. This clause does not deprive a consumer User of mandatory rights at their domicile.

16. GENERAL PROVISIONS

16.1. Assignment. You may not assign these Terms without our prior consent. We may assign them to a successor by merger, acquisition or corporate reorganization.

16.2. Severability. If any clause is declared invalid, the remainder will remain in full force.

16.3. No Waiver. Failure to enforce any provision does not constitute a waiver of future enforcement.

16.4. Notices. Notices to the User will be sent to the email registered with the account; notices to Sentilis to [email protected].

16.5. Force Majeure. We will not be liable for failures caused by events beyond our reasonable control (disasters, cyberattacks, third-party failures, acts of authority).

16.6. Entire Agreement. These Terms, together with the Privacy Notice and the Data Transparency page, constitute the entire agreement between the parties and supersede prior communications.

Legal contact: [email protected] · Support: [email protected] · Security: [email protected]